Case Study: Gilpin Hotel & Lake House simplifies hospitality HR with Humi by Employment Hero

Gilpin Hotel & Lake House streamlines HR for 150+ staff with Humi

Gilpin Hotel & Lake House, a luxury hotel in the Lake District, faced a significant challenge with its heavily paper-based HR processes, which were cumbersome and time-consuming. Seeking to streamline operations, the hotel's Head of People and Culture selected Humi by Employment Hero after an extensive search for a user-friendly and supportive HR platform.

By implementing Humi, Gilpin Hotel & Lake House automated critical functions like holiday management and timesheet approval, which greatly improved data accuracy and freed up managers to focus on strategic initiatives. The solution also provided staff with convenient app access to payslips and benefits, and the introduction of Earned Wage Access eased financial strain for employees. Employment Hero's reliable platform and exceptional support were instrumental in building a solid foundation for the hotel's people strategy.

Gilpin Hotel & Lake House