Case Study: Jo Mercer streamlines HR and onboarding with Employment Hero

Employment Hero cuts onboarding to 10 minutes per person with Humi

Jo Mercer, a leading Australian footwear retailer with over 240 employees across 27 locations, faced significant challenges with manual, admin-heavy HR and payroll processes. Their small HR team struggled with inefficiency and double-handing data, which hindered the employee experience. To address this, they implemented the HR + Payroll Premium solution from Employment Hero.

Employment Hero's platform provided a centralized system for HR management. Its SmartMatch recruitment tool streamlined hiring across multiple stores, and its digital onboarding process reduced the time to onboard a new employee to just 10 minutes. The solution saved the company considerable administrative time, improved collaboration between hiring managers, and allowed the HR team to focus on more strategic initiatives.

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