Case Study: Untold enhances audio journaling with Hume AI’s Emotion AI

Untold - Customer Case Study

The customer, Untold, a company focused on audio journaling, sought to help its users better understand their emotional journeys. They needed a way to provide users with detailed emotional analysis of their journal entries to foster deeper self-reflection. To achieve this, they integrated the Expression Measurement API from vendor Hume AI.

Hume AI's solution provided Untold with clinically-precise, sentence-level emotional analysis and trend tracking for user entries. This integration resulted in superior performance over other solutions and significantly enhanced user engagement. Users reported that the emotional insights provided by Hume AI made the journaling experience more validating and useful.

Untold