Case Study: a mid-sized US financial institution improves expert matching and mentorship access with Humaxa

Mid-Sized US Financial Institution - Customer Case Study

A mid-sized US financial institution faced challenges in efficiently utilizing its internal talent pool. Its existing mentoring platform was cumbersome, and employees often relied on inefficient word-of-mouth searches to find experts or mentors for specific skills. To solve this, they partnered with Humaxa to implement its mentoring and expert finder system.

Humaxa's solution integrated directly into Microsoft Teams, allowing for easy installation and automated matching and scheduling. As a result, employees reported a 30% time savings in finding experts, and mentorship access tripled from 300 to 900 employees. The platform also helped identify knowledge gaps and led to the client ending a third-party contract. Humaxa's implementation contributed to the institution achieving a loan growth rate 2.5 times the industry average.