Case Study: Large European Bank boosts branch sales by 11% with Humanyze

A European Bank Improves Performance Gaps Between Branches

Humanyze worked with a large European Bank that was trying to understand why one branch consistently outperformed another by more than 300%, despite having similar customer segments and business structures. The bank used the Humanyze Elements Platform to analyze communication patterns, physical activity, compensation, and tenure data in order to identify the causes of the performance gap.

Based on Humanyze’s insights, the bank redesigned low-performing branch layouts to encourage more face-to-face interaction, added rotating desks, introduced group bonus structures, and funded team-building activities. These changes improved collaboration and trust, helping the underperforming branches increase sales by 11% to $1 billion over the next year.