Case Study: Top Regional Bank Stops Account Takeover Attacks with HUMAN Account Takeover Defense

Top Regional Bank Stops Account Takeover Attacks and Improves Performance During Peak Traffic Periods

Top Regional Bank, a rapidly growing institution with 250 locations and nearly $27 billion in assets, was facing a surge in digital fraud as more customers moved to online banking. Its existing defenses, including WAFs and MFA, could not keep up with automated bot attacks, which made up nearly 70% of login requests and caused account lockouts and heavy call volume to the help desk.

To stop the attacks, Top Regional Bank implemented HUMAN Account Takeover Defense to protect its website, mobile apps, and APIs. HUMAN blocked 11.7 million malicious page views out of 15.6 million in the first 72 hours, reduced false positives to below 0.01%, eased the burden on customer support, and improved performance without requiring infrastructure changes.