Case Study: Top Five Global Retailer Defends Against Bad Bots with HUMAN Application Protection

Top Five Global Retailer Defends Against Bad Bots

Top Five Global Retailer Company, a Fortune 50 retailer with multiple major brands, thousands of stores, and more than 400 million monthly website and mobile app visitors, was under constant attack from malicious bots and botnets. Its previous bot protection created too many false positives, was tied to a specific CDN, and could not stop sophisticated attacks targeting business logic, prompting the company to look for a more accurate and flexible solution from HUMAN.

HUMAN’s Application Protection was tested in a sandbox and then deployed across the retailer’s brand websites and mobile apps in phases. The solution quickly stopped a major human-like bot attack within a day, maintained over 99.996% accuracy, and kept false positives at the lowest level the team had seen. Based on this success, the retailer made HUMAN a core part of its security and e-commerce stack and planned to roll it out across all brand properties.