Case Study: Top E-Commerce Retailer prevents credential stuffing with HUMAN Credential Intelligence

Top E-Commerce Retailer Prevents Credential Stuffing with HUMAN

Top E-Commerce Retailer Company, one of the world’s largest sellers of photo, video, audio, and computer technology, was hit by repeated credential stuffing attacks that drove account takeovers, saturated bandwidth, and caused fraud-related losses, customer churn, and brand damage. HUMAN helped address this challenge with Bot Defender and Credential Intelligence.

HUMAN implemented Bot Defender to detect and mitigate malicious bots, and Credential Intelligence to block logins using compromised credentials in real time. The result was a more than 90% reduction in credential stuffing attacks, with 3,988 compromised login attempts identified in the first two weeks and accounts at risk of ATO falling from nearly 2.5 million per quarter to fewer than 2,500.