Case Study: Top Ten Airline Stops Web Scraping and Account Takeover Attacks with HUMAN Application Protection

Top 10 U.S. Airline Stops Web Scraping and Account Takeover Attacks

Top Ten Airline Company, a top 10 U.S. airline serving more than 100 destinations, was hit by heavy bot activity across its website and mobile applications. More than 25% of traffic was malicious, including scraping bots that distorted pricing and inventory data and account takeover attacks that threatened customer accounts, loyalty points, and stored payment information.

To address the problem, Top Ten Airline Company deployed HUMAN Application Protection. HUMAN used more than 2,500 signals per interaction to distinguish humans from malicious bots, and the solution integrated with minimal changes. After implementation, HUMAN helped the airline withstand a massive attack that drove login traffic up 30-fold to over 5 million requests per day, using more than 100,000 IP addresses, while the airline reported the attack was barely noticed and said HUMAN saved significant time and money while protecting its brand.