Case Study: TheKey achieves 10x faster applications with Humanly

TheKey - Customer Case Study

TheKey, a provider of concierge-based medical support, was struggling with a lengthy application process and a lack of data for its high-turnover hiring needs. Traditional recruiting methods were inefficient and failed to provide the insights required to make improvements, leading to lagging hiring results.

The vendor, Humanly, implemented its AI-powered chatbot platform to streamline the recruitment process. The solution led to a 10x decrease in application time, from 30 minutes to just 3 minutes, and doubled the conversion-to-hire rate from 1.7% to 3.5%. Humanly also provided valuable data that enabled TheKey to optimize its hiring strategies and improve the candidate experience.

TheKey