Case Study: iFLY Toronto cuts employee scheduling time with Humanity

iFLY Toronto reduced time spent on employee scheduling

iFLY Toronto, an indoor skydiving facility, faced significant challenges with its manual employee scheduling process which relied on Excel and double data entry into its booking software. This inefficient system was time-consuming, prone to human errors, and caused scheduling conflicts for its 70 employees. To solve this, iFLY Toronto implemented the scheduling solution from vendor Humanity.

With Humanity, iFLY Toronto automated its scheduling, which reduced the weekly task from two hours to just 30 minutes, a 75% decrease. The system eliminated overbooking and errors, while its mobile app empowered employees to manage shift trades. Humanity’s dashboard also improved tracking of sick leave and vacation time. As a result, managers saved considerable time and could focus more on operations.

iFLY Toronto

Genny Guérin

Operations Manager