Case Study: CNN achieves faster, centralized scheduling with Humanity

Humanity Helps CNN Deliver 24/7 News Coverage Across the Globe

CNN, a major global news network, faced significant challenges with its manual, Excel-based employee scheduling process. With over 200 employees across six international bureaus, the old system was inefficient and created double the work for managers. It lacked a central view, made last-minute changes difficult to communicate, and complicated freelancer budget management. This was the problem that Humanity was brought in to solve.

By implementing its scheduling platform, Humanity provided CNN with a centralized system for all locations. This solution reduced time spent on scheduling by 88%, saving 35 hours per week, and ensured managers and employees were automatically notified of shift changes. Humanity also simplified the management and budgeting for freelancers. The result was a more efficient operation that allowed staff to focus on delivering 24/7 news coverage.

CNN

Ryan Cooper

Director of Programming