Humanity
10 Case Studies
A Humanity Case Study
CareMinders, a home care agency, faced operational challenges with an outdated offline scheduling system. This method made it difficult to match qualified caregivers with clients and communicate schedule changes, often requiring administrators to make emergency trips to the office. They needed a modern solution to streamline scheduling and improve communication without a large investment in new equipment, leading them to partner with Humanity.
By implementing Humanity's scheduling software, CareMinders gained a cloud-based system accessible from any device. This allowed for remote schedule management, automated certification tracking, and efficient communication with staff. The results for CareMinders were significant: scheduling time decreased by 60%, the business grew by 200%, and the team resolved conflicts instantly. Humanity enabled them to expand their team and client base while ensuring reliable care.
Cindee Kelly
Owner