Case Study: Firebirds Wood Fired Grill cuts scheduling time by 50% with Humanity

Firebirds Manages Staff Shifts in 43 Restaurants with Humanity

Firebirds Wood Fired Grill, a restaurant chain with over 40 locations, faced significant challenges managing staff schedules for its 3,800 employees using outdated paper and Excel methods. This manual process was extremely time-consuming for managers and resulted in frequent scheduling errors and conflicts. They needed a modern tool to streamline scheduling and improve communication.

By implementing Humanity's staff scheduling platform, Firebirds empowered managers to create schedules more efficiently and gave employees an app to request time off and change their availability. The solution from Humanity provided automated shift reminders, which reduced tardiness, and detailed reporting tools for managing labor costs. As a result, Humanity helped Firebirds cut the time spent on scheduling by 50% and significantly improved overall communication between staff and management.

Firebirds Wood Fired Grill

Javier Medina

General Manager