Case Study: Trillium Health achieves a 23% increase in donor retention with Humanitru

Trillium Health - Customer Case Study

Trillium Health, an inclusive healthcare services provider based in Rochester, New York, faced challenges with its outdated nonprofit CRM. The system was not robust or flexible enough to handle the organization's growth, leading to unconsolidated data and limited strategic fundraising options. This prompted their search for a new solution, which they found with the vendor Humanitru.

Humanitru implemented its integrations-first model to consolidate multiple data streams into a single database, providing a holistic view of donor engagement. The solution included user-friendly reporting and AI-driven donor insights. As a result, Trillium Health saw a 6% increase in active donors and a 12% increase in donation revenue, crediting much of their immediate growth to Humanitru’s streamlined event features and intuitive interface.

Trillium Health

Caroline Jaeckel

Trillium Health