Case Study: The Innerwork Center achieves 60% donation revenue growth with Humanitru

The Innerwork Center - Customer Case Study

The Innerwork Center, a wellness organization in Richmond, Virginia, faced significant challenges with its previous donor management system, Neon. The clunky platform was hindering the center's growth by making basic processes, reporting, and donor management inefficient and frustrating for staff. Seeking a more capable solution to support their expanding programs and donors, they turned to the vendor Humanitru for its donor management system.

Humanitru provided a user-friendly platform with efficient customization options and dedicated ongoing client support. This solution enabled The Innerwork Center to streamline its operations with custom filters and reports. As a result, the organization experienced substantial growth, including a 60% increase in donation revenue, a 33% rise in donors, and a 24% improvement in member retention over 24 months, allowing them to focus more on their core mission.

The Innerwork Center

Rachel Douglas

Executive Director