Case Study: The Faison Center achieves 25% donation revenue growth with Humanitru

The Faison Center - Customer Case Study

The Faison Center, a nonprofit organization serving individuals with autism, faced significant challenges with its previous CRM. The platform's lack of integration options, particularly with MailChimp and its payment processor, led to errors and inefficiencies, hindering data access and fundraising efforts. To address these growing pains, the organization turned to the vendor, Humanitru, for a new platform.

Humanitru implemented its integrated CRM platform, which streamlined data by connecting the center's email service, payment processor, and new digital donation tools. This integration saved staff hours of labor and provided more accurate data. As a result, the Faison Center achieved a 21% increase in donor retention and a 5% increase in active donors, allowing them to model future campaigns with greater efficiency and insight, thanks to Humanitru.

The Faison Center

Ginny Lyle

Database Administrator