Case Study: Heinz History Center achieves 20% total revenue growth with Humanitru

Heinz History Center - Customer Case Study

The Heinz History Center, a museum in Pittsburgh, faced challenges with a fragmented system for managing visitor and supporter data from ticket sales, memberships, and events. This patchwork of systems made it difficult to gain insights and necessitated a more comprehensive solution, leading them to adopt Humanitru with an integration to ACME Ticketing.

By implementing Humanitru, the History Center centralized its data, allowing it to seamlessly track visitor behavior and interactions. The platform's user-friendly reporting tools enabled staff to easily create custom reports for audience segmentation and outreach. Supported by Humanitru's onboarding and customer service, this solution led to impressive results, including a 20% increase in total revenue, a 3% growth in active members, and a 53% increase in the average donation size.

Heinz History Center