Case Study: a US-based multinational bank streamlines developer experience with Humanitec

US Based Multi-National Bank - Customer Case Study

The US-based multi-national bank faced significant challenges with a fragmented and non-standardized developer toolchain, which drastically reduced development velocity and increased operational overhead. This lack of standardization and poor documentation led to frustrated developers who were unable to release software efficiently. To address this, the bank partnered with Humanitec to build an Internal Developer Platform.

By implementing Humanitec's Platform Orchestrator and adopting the open-source Score specification, the bank created a standardized, code-first platform that unified its diverse tools. This solution provided developers with self-service capabilities, dramatically improving their experience. The results were substantial, including a 64% reduction in tickets to operations, a 28% reduction in lead time, and a 3x increase in application migration speed, all while significantly expanding its cloud footprint.