Case Study: a UK healthcare provider achieves 30% shorter lead times with Humanitec

Largest Healthcare Provider - Customer Case Study

The UK-based healthcare provider, one of the largest in the world, faced a stalled cloud migration and a significant increase in lead times after its developers became overwhelmed by complex tooling and configurations. This led to a costly outage and security incident. Their challenges included operations bottlenecks and a low degree of standardization, hampering development velocity and security.

The provider implemented an Internal Developer Platform using Humanitec, which provided a unified, code-first interface for developers. This enabled self-service and established golden paths, significantly reducing reliance on operations teams. Humanitec's solution resulted in an 80% reduction in repetitive tickets to operations, a 30% decrease in lead time, and allowed for a migration that was four times faster.