Case Study: Safe Work Laboratories achieves scalable, error-free workforce management with Humanforce

Safe Work Laboratories - Customer Case Study

Safe Work Laboratories, one of Australia’s leading drug and alcohol testing service providers, relied on manual workforce management for its 160 employees across permanent, part-time, and casual field staff. As the business rapidly expanded into COVID-19 PCR testing, it needed a cloud-based rostering solution that could handle complex qualification-based scheduling, support managers working remotely, and integrate with payroll without adding pressure to the back office.

Safe Work Laboratories engaged Humanforce to streamline rostering, timesheets, and payroll integration. With Humanforce, manual data entry and error correction were eliminated, and timesheet approvals now flow directly into payroll almost instantly after approval, cutting what had taken nearly a full day of data entry. The result was a scalable, more accurate workforce management process, improved payroll efficiency, better record-keeping, and the ability to grow headcount without increasing back-office resources.

Safe Work Laboratories

Luke Loucas

Finance Director