Case Study: Rose of Australia streamlines rostering and payroll with Humanforce

Rose Of Australia - Customer Case Study

Rose of Australia, a privately owned hotel in Erskineville, Sydney, was expanding after a three-year renovation, recruitment, and training program, and its 40-strong team was still growing. The hotel’s executive team needed a better way to cover restaurant, bar, and functions shifts while reducing missed communication and manual roster and payroll errors. Humanforce helped address these challenges, alongside Wage Easy payroll software.

Humanforce sent roster emails to staff, flagged scheduling clashes and anomalies, and streamlined roster management and payroll reconciliation. This allowed Rose of Australia to bring payroll in-house, cut outsourcing costs, and reduce payroll processing time to less than an hour. The hotel also improved real-time communication, forecasting, and automation, saving time and money even with more staff on the roster.

Rose Of Australia

Allisha Barratt

General Manager