Case Study: Noah’s Hotel achieves cost control and roster automation with Humanforce

Noah’s Hotel - Customer Case Study

Noah’s Hotel, part of the Quality Hotel Group, was relying on a manual staffing process for its 80-odd employees, most of whom worked casually. The hotel needed a better way to manage rostering, staff availability, and timesheets, especially as renovations and storm damage extended its closure period. Humanforce helped the team move away from spreadsheets, diaries, and paper-based sign-offs.

With Humanforce, Noah’s Hotel was able to duplicate rosters, update staff changes in real time, and alert the right people immediately. The system also improved visibility across the hotel’s eight departments, supported cost control and forecasting, and made it easier to track progress while rebuilding after the damage. According to the case study, Humanforce delivered real-time communication, roster automation, and stronger cost management during a disruptive period.

Noah’s Hotel

Lynette Kaiser

Accounts Manager