Case Study: Jack Inglis Friendship Hospital achieves payroll accuracy and rostering clarity with Humanforce

Jack Inglis Friendship Hospital - Customer Case Study

Jack Inglis Friendship Hospital, a trust providing primary, respite, and dementia care in Motueka, New Zealand, struggled with manual timesheets, handwritten leave notes, and rosters that often didn’t match clock-in records. When a norovirus outbreak left half the staff sick, the admin burden became unmanageable and 65 staff were paid incorrectly in one week, highlighting the need for a better workforce management solution from Humanforce.

Humanforce implemented a workforce management solution covering rostering, leave requests, time and attendance, and payroll reporting. The hospital gained clearer rosters, fewer disputes over shifts, faster payroll checks, and better visibility for budgeting and planning; payroll processing time was saved, errors were reduced, and forecasting became more accurate and fully costed.

Jack Inglis Friendship Hospital

Tina Mills

General Manager