Case Study: Hotel Grand Chancellor improves rostering and payroll accuracy with Humanforce

Hotel Grand Chancellor - Customer Case Study

Hotel Grand Chancellor, a premier group of 4-star hotels across Australia and New Zealand, worked with Humanforce to tackle the time-consuming manual management of rosters and timesheets. As a 24/7 hospitality business, the customer needed a better way to reduce time theft, improve accuracy, and control labor costs.

Humanforce implemented automated rostering and timesheet management, biometric authentication, real-time reporting, and shift-bidding features to improve workforce visibility and communication. The result was more accurate time recording, better shift coverage, reduced payroll errors and processing time, and improved forecasting and cost control.

Hotel Grand Chancellor

Amanda Hogan

Area Human Resource Manager