Case Study: Delaware North streamlines event staffing and check-in with Humanforce

Delaware North - Customer Case Study

Delaware North worked with Humanforce to manage large, complex event-day staffing across thousands of staff. Their challenge was replacing manual, paperwork-heavy rostering processes with a more reliable way to handle shifts, no-shows, agency staff, and real-time changes in demand.

Humanforce provided a single platform to manage operations, rosters, and agency staff, with bulk editing, staff check-in, and visibility into past work history and skills. The solution streamlined check-in, improved consistency and security, and helped Delaware North quickly adjust staffing based on live demand at events ranging from 250 to 2,500 staff.

Delaware North

Alison Gray

Director Of Human Resources