Case Study: Coffee Supreme builds accountability and data-driven performance management with Humanforce

Coffee Supreme builds accountability with Humanforce after 6 months of continuous feedback

Coffee Supreme was striving to build a performance culture but faced challenges with accountability and measuring KPIs. They lacked a centralized resource for employee information and had no optimized way to manage feedback, goals, or performance. To address this, they turned to vendor Humanforce and its product, intelliHR.

By implementing Humanforce's intelliHR platform, Coffee Supreme developed a data-driven continuous performance management process. This solution provided a single source of truth for all employee data and introduced monthly check-ins and goal tracking. The results included increased accountability across all company levels, enabled performance incentives for the first time, and gave managers powerful data insights to make informed decisions.

Coffee Supreme