Case Study: Accor Group achieves major labour cost savings with Humanforce rostering and scheduling

Accor Group - Customer Case Study

Accor Group, the sixth largest hotel group in the world, needed better cost control in its Australian operations as tight hospitality margins made roster costing and workload forecasting increasingly important. To address this challenge, the company turned to Humanforce and its roster and scheduling solution with fully costed rostering and labour cost visibility.

Humanforce helped Accor Group track labour costs more accurately, capture where employees were working on site, and generate wage reports by the next morning instead of weekly. This improved forecasting and cost allocation across departments, and the results included average annual savings of $55,000 per hotel in room costs and $205,000 per hotel in F&B operation costs.

Accor Group

Benjamin Pozhuvelil

Senior Financial Controller