Case Study: NHBlack Labs Delivery boosts hourly worker retirement participation with Human Interest

How NHBlack Labs Delivery provides 401(k) benefits to hourly workers

NHBlack Labs Delivery, a logistics company with a largely hourly workforce, sought to improve employee retention and recruitment by offering a 401(k) plan. The owner, Jeff Falkingham, also identified a significant challenge: his young employees lacked the financial knowledge and tools to effectively save for retirement. He turned to vendor Human Interest for their 401(k) services, specifically selecting their Safe Harbor 401(k) plan with the Concierge service level for administrative support.

The solution implemented through Human Interest included key plan features like automatic enrollment at a 7% deferral rate and employer matching. Human Interest also provided crucial financial education resources. The results were significant: 98% of employees now contribute to their 401(k), and the company's attrition rate dropped to below double digits, far lower than the industry average of 31%.

NHBlack Labs Delivery

Jeff Falkingham

Chief Executive Officer