Case Study: Major Quick Service Restaurant achieves free PCI upgrades with Hughes Network Systems VoIP solution

VoIP Adoption Leads to Free PCI Upgrades for Major Quick Service Restaurant

Major Quick Service Restaurant, a nationwide QSR chain with more than 3,500 locations, needed to reduce IT and telecom costs, achieve PCI compliance, and support rising bandwidth and cybersecurity demands from an expanding set of on-site devices and applications. As an existing customer, the chain engaged Hughes Network Systems and its HughesON suite — including Hughes ActiveTechnologies™ and the HughesON Franchise VoIP Service — to consolidate services and address PCI upgrade requirements.

Hughes Network Systems deployed a holistic solution of HughesON broadband and backup, ActiveTechnologies for QoS and optimization, franchise VoIP, and enhanced security/PCI support. The Hughes solution delivered consistent savings of $50 per site per month on phone charges, enabling the customer to fund required PCI measures (quarterly external scans and security training) without adding net cost, while consolidating services, improving scalability, and reducing the restaurant’s IT overhead.