Case Study: U.S. Department of Veterans Affairs improves hospital communication with Hughes Digital Signage

U.S. Department of Veterans Affairs deploys digital signage across 200+ clinics with Hughes Network Systems

The U.S. Department of Veterans Affairs (VA) sought to improve the experience for patients and visitors across its vast network of facilities while also enhancing internal communications. Their challenge was to move away from inefficient paper-based methods like posters and flyers and instead deliver timely, relevant, and targeted information system-wide. They partnered with Hughes Network Systems for a HughesON Digital Signage solution to meet this need.

Hughes implemented a fully managed, turnkey digital signage solution that evolved over a decade, incorporating new technologies like SmartTVs to reduce hardware and costs. The solution provided dynamic, media-rich content that could be tailored by location, such as displaying weather warnings in specific areas or prescription pick-up notices at pharmacies. The Hughes system gave the VA the ability to securely manage content across 10 states and over 200 clinics, successfully replacing outdated announcements and creating a more dynamic and efficient communication platform.

U.S. Department of Veterans Affairs (VA)