Case Study: QuickChek improves staff communications with Hughes Digital Signage

QuickChek Steps Up Staff Communications with Hughes Digital Signage

QuickChek Corporation, a retailer with over 150 stores, faced a significant challenge in effectively communicating with its widely dispersed and round-the-clock staff. Relying on email meant many team members were missing important messages about new products, promotions, and processes. To solve this, they turned to their existing vendor, Hughes Network Systems, which proposed its MediaSignage for Smart TVs solution.

Hughes implemented its cloud-based digital signage system, placing Smart TVs in store backrooms to deliver targeted HD content. The solution allowed for easy scheduling of messages through a web portal and did not require extensive new hardware. The result was a dramatic improvement in internal communication, which QuickChek believes contributed to an average 15% reduction in team member turnover in the initial stores that received the TVs. Hughes' solution provided consistent messaging across all locations and shifts, leading to greater team member awareness and satisfaction.

QuickChek Corporation

Amy DaSilva

Corporate Communications Manager