Case Study: Nationwide Operator of Urban 24x7 Convenience Stores achieves higher network availability, increased bandwidth and lower costs with Hughes Network Systems Managed SD‑WAN

Operational Efficiency for Convenience Stores

Nationwide Operator of Urban Convenience Stores needed to rapidly enable cloud-based customer experiences and backend operations — including digital displays at pumps, self-service kiosks, smartphone app ordering with in‑store Wi‑Fi, 24/7 security monitoring, improved inventory tracking and customer data capture — without on-site IT or added cost. They engaged Hughes Network Systems to provide a managed SD‑WAN solution (HughesON Managed SD‑WAN) to meet these requirements.

Hughes Network Systems deployed a Managed SD‑WAN across 163 sites with 12 NAPs, a single HR Branch Gateway for secure SD‑WAN, dual broadband transports and 100% LTE backup circuits. The rollout delivered higher availability and a significant bandwidth increase at lower cost, ensured high QoS for VoIP, POS, guest Wi‑Fi and app/kiosk ordering, and provided 24/7 call‑center support and field maintenance to keep stores operational around the clock.