Case Study: M&T Bank achieves continuous branch and ATM uptime with Hughes Network Systems' HughesON managed network services

M&T Bank turns to Hughes for managed network services to ensure business continuity and 24/7 customer care at its branches and ATM locations.

M&T Bank, a regional commercial bank with more than 775 branches and over 1,800 partner ATMs, faced frequent network interruptions—averaging six to ten circuit outages daily—that threatened branch and ATM continuity. To ensure seamless backup and 24/7 customer service, M&T Bank turned to Hughes Network Systems and its HughesON managed network services.

Hughes Network Systems implemented a multitransport HughesON backup (DSL, cable, and 4G/LTE) plus Hughes-managed 4G/LTE “crash kits,” with professional design, installation, and 24/7 support. The solution greatly improved branch and ATM uptime, delivered immediate cost savings by reducing reliance on secondary MPLS/T1 networks, enabled rapid provisioning in as little as four hours, and supported mission-critical applications (ATMs, check imaging and processing, and VoIP trials).

M&T Bank

Jim Finn

Admin Vice President Network Operations