Case Study: Consumer Finance Company achieves a unified, reliable nationwide SD-WAN and improved customer experience with Hughes Network Systems

Consumer Finance Company Improves Customer Experience with Hughes-Managed SD-WAN

Consumer Finance Company, created by a recent merger, faced a fragmented nationwide network spanning more than 1,700 branches with mixed MPLS, broadband, satellite and terrestrial backups, inconsistent performance, and growing demand for online loan processing and VoIP. To preserve business continuity and a unified customer experience, the company engaged Hughes Network Systems and its HughesON suite to consolidate branches onto a managed SD‑WAN architecture.

Hughes Network Systems deployed a fully managed, multipath SD‑WAN using Hughes ActiveTechnologies (ActiveClassifier, ActiveQoS, ActiveCompression, ActivePath) to provide dual‑broadband resiliency and application‑aware optimization. Rolled out across over 1,700 branches in under 18 months, the solution delivered consistent 10–20 Mbps per site, up to 300% greater throughput on circuits, improved VoIP and application performance, and reduced operational costs while meeting the merger’s integration goals.