Case Study: Le biscuit achieves 99.99% network availability and halved store activation time with Hughes Network Systems' Managed SD‑WAN

Brazilian Retailer Selects Hughes Managed SD-WAN to Improve and Expand Operations

Le Biscuit, a popular Brazilian home goods department store with 141 retail outlets across 14 states and a strong e‑commerce channel, needed to expand store operations and build an omnichannel sales model. Recurring corporate network outages and instability complicated management and diverted IT resources, so Le Biscuit engaged Hughes Network Systems and its Hughes Managed SD‑WAN service to address the problem.

Hughes Network Systems implemented its Hughes Managed SD‑WAN as an end‑to‑end managed service—integrating legacy and new equipment, coordinating transport providers, and providing 24/7 monitoring, zero‑touch configuration and support. The deployment delivered measurable results: 99.99% network availability, store activation time cut from 90 days to fewer than 45, simplified network management, freed Le Biscuit’s IT team to focus on growth, and enabled reliable omnichannel operations across the enterprise.

Le Biscuit

Adriano Silva

IT Manager