Case Study: Batteries Plus achieves nationwide store network growth with Hughes Managed Services

Batteries Plus migrates 700 stores in 2 months with Hughes Managed Services

Batteries Plus, a nationwide retailer of batteries and device repair solutions, faced challenges supporting its growth due to a regional MSP partner that lacked nationwide scalability. This resulted in technical skills gaps, extended response times for network issues, and a critical lack of visibility into store network performance. To support its expansion, Batteries Plus partnered with Hughes Network Systems for a migration to Hughes Managed Services.

Hughes executed a rapid, large-scale migration of over 700 stores, completing the project in just two months to avoid costly contract overlaps. The solution provided the Batteries Plus team with visibility and control through the HughesON portal for real-time network monitoring and remote troubleshooting. This drastically improved support, with issues now typically addressed within a few business days. The new managed services from Hughes provided a dedicated support structure and infrastructure optimized for the retailer's continued growth.

Batteries Plus