Case Study: Megan’s Restaurants boosts employee recognition with Huggg

How Megan's restaurants use gifting to make sure their people always know they are appreciated

Megan’s Restaurants, a growing chain of restaurants, faced a challenge with its employee recognition program as it expanded from 5 to 17 locations. Their previous method of hand-delivering gift vouchers was logistically infeasible and the impersonal gifts failed to generate the desired joy and appreciation from their over 500 team members. They needed a scalable and more personal solution for team gifting.

They implemented Huggg, a gifting platform chosen for its non-corporate feel and wide selection of gifts. The Huggg platform allowed Megan’s to easily send personalized physical gifts or gifts with choice via SMS, email, or a link, which integrated perfectly with their internal communications. The result was an incredibly positive response from employees, with recipients frequently stating that the gifts made their day, proving the program's effectiveness in making team members feel valued and appreciated.

Megan’s Restaurants

Steph Houston

People Business Partner