Case Study: Novartis improves pharmacovigilance tracking and reporting with Huenei IT Services

Novartis improves pharmacovigilance user experience and patient study tracking with Huenei IT Services

Novartis, a leading global pharmaceutical company, faced the challenge of rebuilding its pharmacovigilance application from scratch to improve customer service and ensure the correct prescription of specific drugs. They engaged Huenei IT Services for a Custom Software Development project to create a new web application that would increase access for doctors, labs, and patients while complying with strict safety regulations.

Huenei IT Services developed a .Net and Azure-based web application that manages patient tracking, generates reports and alarms, and configures user profiles. This solution provided a general improvement in user experience for all parties and an optimization in the medication authorization process. The vendor successfully delivered a system that helps Novartis guarantee patient safety and comply with pharmacovigilance program requirements.

Novartis