Case Study: Bonafide improves CPAP adherence and regulatory compliance with Huenei IT Services

Bonafide boosts CPAP adherence past 70% with Huenei IT Services

Bonafide Medical Group, a provider of cloud-based healthcare solutions, faced the challenge of automating CPAP equipment resupply and compliance tracking. Building an in-house team was not feasible, so they needed a culturally-aligned partner with expertise in the complex US healthcare regulatory environment. They engaged Huenei IT Services, utilizing their Agile Dedicated Teams service.

Huenei IT Services developed a solution featuring the "My Sleep Coach" app and a robust compliance module with an Interactive Voice Response system. This allowed patients to manage their therapy and complete forms via automated calls, streamlining the process for providers. The implementation helped Bonafide's clients achieve patient adherence rates surpassing 70%, which maximized insurance reimbursements and significantly improved their operational efficiency and profitability.

Bonafide