Case Study: ISTT improves security and scales client support with Hudu

Why ISTT Chose Hudu

ISTT, a managed service provider based in Kentucky, needed a more secure and flexible IT documentation solution that they could host themselves for greater control. Their previous systems lacked the necessary security and flexibility to support their growing team and client base, leading them to seek out a new vendor.

By implementing Hudu's self-hosted platform, ISTT gained enhanced security through private cloud hosting. The use of Hudu's features for password management and knowledge bases allowed them to streamline operations. This resulted in a measurable impact, including the ability to support 1.5 times more clients, a near-doubling of their team size, and faster ticket resolution and client onboarding.

ISTT