Case Study: Isometric Doubles Client Base and Saves Costs with Hudu

How Isometric Increased Client Capacity and Cut Costs with Hudu

Isometric, a managed service provider (MSP) based in New Zealand, was facing challenges scaling its operations while using its previous documentation platform. The company, which supports over 200 clients, needed a more customizable and flexible system to fit its unique workflows, rather than forcing its team to adapt to the software's limitations. This led them to seek a new solution from Hudu.

By implementing Hudu’s documentation and IT management platform, Isometric gained a highly customizable system for its knowledge base, password storage, and network rack visualization. The solution from Hudu delivered significant results: the company cut its monthly costs by over $1200 NZD, doubled its client base, and accelerated its ticket resolution and new client onboarding times by 1.5x. Hudu became essential to Isometric's daily operations, enabling them to scale efficiently.

Isometric