Case Study: Integrated Data Solutions slashes onboarding time with Hudu

How Integrated Data Solutions Slashes Onboarding Time with Hudu

Integrated Data Solutions, an MSP, faced challenges with inefficient and insecure IT documentation. They were using outdated Microsoft Excel spreadsheets to manage client information and passwords, which lacked structure, scalability, and a central source of truth, leading to security risks and operational delays.

By implementing Hudu's self-hosted IT documentation platform, the company centralized its data and leveraged features like a secure password vault and custom asset layouts. As a result of using Hudu, technicians now retrieve information 1.5 times faster, client onboarding is 1.25 times faster, and the business has doubled its client base and grown its team from two to five employees.

Integrated Data Solutions

Sean Koshy

President