Case Study: James Gourmet Coffee Co Ltd achieves 70% faster lead times and 150% turnover growth with Hudman Solutions

James Gourmet Coffee Co Ltd - Customer Case Study

James Gourmet Coffee faced growing pains: limited office space and a desktop Sage Line 50 setup that frequently crashed, separate Excel tracking for supply-chain traceability, and complex production planning that required a full-time planner. With the owner increasingly off-site and customer lead times rising, the business risked losing control of day-to-day operations. HUDMAN’s Central ERP® was chosen to replace Sage and disparate paper and spreadsheet processes.

HUDMAN implemented Central ERP® as a cloud ERP, enabling mobile access, lean/JIT production, complex BOM and process control, and full batch traceability. The result: customer lead time fell by 70% to a 24‑hour turnaround, repeat orders rose, staff moved to value-added tasks, and turnover increased by 150%—showing clear operational and financial impact from HUDMAN’s solution.

James Gourmet Coffee Co Ltd

Peter James

James Gourmet Coffee Co Ltd