Case Study: Twin Lakes Rehab and Health Care achieves streamlined communication and faster, better resident care with Hucu.ai

Twin Lakes Rehab and Health Care - Customer Case Study

Twin Lakes Rehab and Health Care, a nursing facility caring for residents including those with Alzheimer’s, struggled with tracking resident information, slow daily updates, and limited team collaboration that delayed critical decisions and raised staff anxiety. To address these issues they implemented the Hucu.ai app/platform to centralize communication and resident information in real time.

Using Hucu.ai, staff gained one unified platform with 24/7 engagement, instant responses, and video calls for early symptom detection—helping teams intervene quickly (e.g., avoiding hospital transfer for two COPD exacerbations). The facility reports measurable impact: saved 1–2 hours per person per day, 100% engagement, reduced staff anxiety, improved retention, and the ability to grow census thanks to faster, better-coordinated care.

Twin Lakes Rehab and Health Care

Genettia Dean

Administrator