Case Study: The Springs at Butte achieves 85% family engagement and saves 1–2 hrs/day per staff with Hucu.ai

The Springs at Butte - Customer Case Study

The Springs at Butte, a senior living community in Butte, Montana, faced coordination challenges across nine departments and needed better file/media management and instant communication with staff and residents’ families. They selected Hucu.ai’s mobile/web app to replace fragmented messaging tools and provide family-facing channels, secure attachments, live video and Zoom integration.

Hucu.ai delivered a single platform for real-time messaging, file and media sharing, live updates and family engagement, improving workflows and speeding issue resolution. The Springs at Butte reports saving 1–2 hours per staff person per day, achieving roughly 85–100% family engagement, increased resident participation, and a more scalable model for growth.

The Springs at Butte

Tonya Kish

Director of Life Enrichment