Case Study: Scottsville Counseling Center achieves HIPAA-secure, seamless client communication and expanded telehealth access with Hucu.ai

Scottsville Counseling Center - Customer Case Study

Scottsville Counseling Center, led by owner Amanda Patrick, needed an affordable, HIPAA‑compliant way to communicate with clients, schedule appointments, and coordinate care in real time—especially for clients in rural areas and during the expansion to telehealth. They chose Hucu.ai’s secure messaging and telehealth platform to replace insecure phone chains and scattered emails and to provide 24/7 client access.

Hucu.ai delivered a mobile, HIPAA‑secure communication and scheduling solution that organized workflows, enabled instant crisis contact, and supported remote sessions. As a result, Scottsville Counseling Center relocated in under three months without losing a single client call, expanded telehealth to rural and out‑of‑state clients (including remote meditation and yoga), reduced time spent digging through messages, and boosted team confidence and collaboration thanks to Hucu.ai.

Scottsville Counseling Center

Amanda Patrick

Owner