Case Study: Mt Rose Health Center Palliative Care and Hospice achieves 1-2 hrs/day time savings per person and 100% team engagement with Hucu.ai

Mt Rose Health Center Palliative Care and Hospice - Customer Case Study

Mt Rose Health Center Palliative Care and Hospice, a locally based team providing evidence-based palliative and end-of-life care, faced slow and fragmented communication: time-consuming coordination, privacy concerns with prior apps, and delays that sometimes produced 24-hour lapses in patient updates and awkward family visits. To solve this, they adopted the Hucu.ai secure communication platform (the Hucu.ai app) to centralize messages, reports, and visit/assignment notifications.

Hucu.ai connected all clinicians and staff with real-time, easy-to-manage notifications, a user-friendly interface, and built-in recognition features, which sped response times and allowed many patient needs to be met the same day. The vendor’s solution delivered measurable benefits for Mt Rose Health Center: roughly 1–2 hours saved per person per day, 100% engagement across the team, improved team collaboration, and faster family notifications.

Mt Rose Health Center Palliative Care and Hospice

Kathy

Administrative Director