Case Study: Immpact Medical Group achieves secure, time‑saving telehealth and coordinated patient communication with Hucu.ai

Immpact Medical Group - Customer Case Study

Immpact Medical Group, a post-acute care provider working across multiple nursing facilities in the Chicagoland area, faced urgent challenges during COVID-19: they needed reliable telehealth, secure ways to share patient information, and better communication across facilities and shifts. To address this, they turned to Hucu.ai for a HIPAA‑compliant telehealth and secure messaging solution.

Hucu.ai implemented a combined solution of virtual telehealth visits, patient‑specific channels, and secure file/photo sharing via its mobile app, backed by hands‑on support from the Hucu.ai team. The platform delivered measurable impact: roughly 1–2 hours saved per person per day, 100% staff engagement, faster coordination of care, and cases where remote diagnosis avoided unnecessary hospitalizations.

Immpact Medical Group

Troy Alexander El

Post-Acute Medical Director