Case Study: Family Center for Recovery achieves faster, HIPAA-compliant care coordination and saves 1–2 hours per day per person with Hucu.ai

Family Center for Recovery - Customer Case Study

Family Center for Recovery is a psychiatric drug and alcohol treatment facility that treats patients across the U.S. and needed a secure way to coordinate care across a large, mobile team. Their primary challenges were real-time communication and timely patient updates while remaining HIPAA compliant, so they adopted Hucu.ai’s HIPAA‑compliant messaging platform to centralize and streamline clinical communications.

Hucu.ai implemented configurable channel‑based messaging, tagging, and real‑time notifications to ensure the right staff see the right patient updates quickly; the platform rolled out easily (one-day training for hundreds) and drove measurable impact: 1–2 hours saved per person per day, 100% staff engagement, smoother shift handoffs, improved staff retention and ultimately better patient care.

Family Center for Recovery

Robert M

Founder